OBFENDA, Rothere. Commitment, Effectiveness and Efficiency in Human Resource Delivery of Services in Relation to Clients’ Satisfaction: Basis for Improvement. International Journal of Education, Research, and Innovation Perspectives, Philippines, v. 2, n. 9, p. 500–533, 2026. DOI: 10.5281/zenodo.22543208. Disponível em: https://ijerip.erio.org.ph/index.php/articles/article/view/1663. Acesso em: 21 sep. 2026.