DE JESUS, Job. Operational Factors Associated with Passenger Satisfaction at Civil Aviation Authority of the Philippines-Managed Airports. International Journal of Education, Research, and Innovation Perspectives, Philippines, v. 2, n. 3, p. 1450–1465, 2026. DOI: 10.5281/zenodo.19144109. Disponível em: https://ijerip.erio.org.ph/index.php/articles/article/view/291. Acesso em: 23 mar. 2026.