Quality Assurance Program on the Operational Efficiency of Mobile Blood Donation Service
DOI:
https://doi.org/10.5281/zenodo.20264006Keywords:
quality assurance program, operational efficiency, mobile blood donation, blood bank management, staff compliance, process optimization, turnaround time, blood unit wastage, procedural errors, Philippine Red CrossAbstract
This study evaluated the impact of a structured Quality Assurance (QA) program on the operational efficiency of mobile blood donation services at the Philippine Red Cross Rizal Chapter, Muntinlupa City. Operational efficiency was assessed using four key metrics: turnaround time, blood unit wastage, process error rate, and staff compliance with established protocols. Data were collected both before and after QA program implementation to determine its effect on service performance.
Results indicated that the QA program significantly improved operational efficiency across all measured parameters. Turnaround time decreased, blood unit wastage was markedly reduced, process errors declined, and staff compliance increased to over 93%. These findings demonstrate that structured QA programs enhance workflow standardization, minimize errors, and optimize resource utilization in mobile blood donation services. The study concludes that QA programs are effective in improving operational performance, ensuring safer, more reliable blood collection, and supporting the overall sustainability of mobile blood donation operations.
Downloads
References
Chaurasia, P. (2024). Quality assurance in healthcare operations: Strategies for improving patient and organizational outcomes. Journal of Healthcare Management, 69(1), 12–22. https://doi.org/10.1097/JHM.0000000000000421
Martin-Santana, J., Ortiz, L., & Perez, M. (2021). Operational efficiency in mobile blood donation services: A comparative study. Transfusion Medicine Review, 35(2), 101–110. https://doi.org/10.1016/j.tmrv.2021.01.004
Peiyao Shi, L. (2023). Evaluating quality assurance interventions in community blood donation programs. International Journal of Blood Transfusion, 18(4), 45–55.
Philippine Red Cross. (2021). Annual report on blood services and donor programs. Philippine Red Cross National Headquarters.
Robby, J., Santos, R., & Villanueva, K. (2025). Applying the Donabedian model in healthcare quality assessment. Journal of Health Quality, 7(1), 33–44.
Shrivastava, P., Singh, R., & Kumar, S. (2022). Enhancing mobile blood donation efficiency: Challenges and strategies. Asian Journal of Hematology, 16(3), 56–66.
Singh, A., Patel, D., & Sharma, V. (2024). Mobile blood donation drives: Operational challenges and optimization approaches. Transfusion and Apheresis Science, 63(2), 112–120. https://doi.org/10.1016/j.transci.2023.104005
Vuk, D. (2023). Logistics and quality assurance in mobile blood donation: A global perspective. Journal of Blood Services, 12(1), 15–28.
World Health Organization. (2023). Quality standards for blood donation and transfusion services. WHO Press.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
How to Cite
