Intensive Care Unit Nurses’ Interactions with Unconscious Patients: An Ethnographic Study
DOI:
https://doi.org/10.5281/zenodo.21678836Keywords:
nurse- patient interaction, unconscious patients, critical care nurses, patient rights, patient space, patient boundaries, nurse patient relationship, ethnographyAbstract
Unconscious patients in critical care units are often unable to communicate, placing them in a vulnerable position and making effective nurse-patient interaction essential for addressing their needs and alleviating their suffering. This study aimed to explore ICU nurses' interactions with unconscious patients using an ethnographic design. The research was conducted in a major private hospital in Amman, Jordan, where data were collected through participant observation and face-to-face interviews with 13 nurses caring for unconscious patients over two shifts between February and the end of March 2018. Findings revealed that nurse-patient interactions were generally inadequate and focused primarily on meeting patients' physical needs while neglecting their psychological and spiritual needs. The study also found that unconscious patients were often treated as disembodied individuals, resulting in violations of many of their rights. Interviews with nurses identified several factors contributing to these shortcomings, highlighting the need to improve the quality of care in intensive care units. The study concludes that holistic care is essential for unconscious patients and emphasizes that communication and interaction are fundamental responsibilities of ICU nurses. It recommends strengthening nurses' communication and interaction skills through continuous education and increased awareness of the rights of unconscious patients to promote more comprehensive and patient-centered care.
Downloads
References
Abutarbush, S. M. (2008). Saunders comprehensive veterinary dictionary [Review of the book Saunders comprehensive veterinary dictionary, by V. P. Studdert, C. C. Gay, & D. C. Blood]. The Canadian Veterinary Journal, 49(9), 906.
Aguilera, D. C. (1967). Relationship between physical contact and verbal interaction between nurses and patients. Journal of Psychiatric Nursing and Mental Health Services, 5(1), 5–13.
Alasad, J., & Ahmad, M. (2005). Communication with critically ill patients. Journal of Advanced Nursing, 50(4), 356–362. https://doi.org/10.1111/j.1365-2648.2005.03400.x
Ashworth, P. M. (1980). Care to communicate: An investigation into problems of communication between patients and nurses in intensive therapy units. Royal College of Nursing of the United Kingdom.
Ashworth, P. M. (1984). Staff-patient communication in coronary care units. Journal of Advanced Nursing, 9(1), 35–42. https://doi.org/10.1111/j.1365-2648.1984.tb00342.x
Ashworth, P. M. (1987). The needs of the critically ill patient. Intensive Care Nursing, 3(4), 182–190. https://doi.org/10.1016/0266-612X(87)90008-8
Baker, C., & Melby, V. (1999). An investigation into the attitudes and practices of intensive care nurses towards verbal communication with unconscious patients. Journal of Advanced Nursing, 29(6), 1412–1420. https://doi.org/10.1046/j.1365-2648.1999.01024.x
Bogdan, R. C., & Biklen, S. K. (1992). Qualitative research for education: An introduction to theory and methods (2nd ed.). Allyn & Bacon.
Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
Creswell, J. W. (2010). Educational research: Planning, conducting, and evaluating quantitative and qualitative research (2nd ed.). Pearson Education.
Creswell, J. W. (2012). Educational research: Planning, conducting, and evaluating quantitative and qualitative research (4th ed.). Pearson Education.
Darmann, I. (2002). Bewegung als Interaktion – Systemisch-konstruktivistische Sichtweise von Bewegung und Konsequenzen für die Pflege [Movement as interaction – Systemic-constructivist view of movement and consequences for nursing]. Pflege, 15(5), 181–186. https://doi.org/10.1024/1012-5302.15.5.181
Denzin, N. K., & Lincoln, Y. S. (Eds.). (2011). The Sage handbook of qualitative research (4th ed.). Sage Publications.
Dlin, B. M., Rosen, H., Dickstein, K., Lyons, J. W., & Fischer, H. K. (1971). The problems of sleep and rest in the ICU. Psychosomatics, 12(3), 155–163. https://doi.org/10.1016/S0033-3182(71)71520-2
Douglas, A. M. (1982). The ICU environment: Directions for nursing. Reston Publishing.
Dyer, I. (1995). Preventing the ITU syndrome or how not to torture an ITU patient. Part 1. Intensive and Critical Care Nursing, 11(3), 223–232. https://doi.org/10.1016/0964-3397(95)90007-1
Elliott, R., & Wright, L. (1999). Verbal communication: What do critical care nurses say to their unconscious or sedated patients? Journal of Advanced Nursing, 29(6), 1412–1420. https://doi.org/10.1046/j.1365-2648.1999.01024.x
Fetterman, D. M. (2010). Ethnography: Step-by-step (3rd ed., Vol. 17). Sage Publications.
Fleischer, S., Berg, A., Zimmermann, M., Wüste, K., & Behrens, J. (2009). Nurse-patient interaction and communication: A systematic literature review. Journal of Public Health, 17(5), 339–353. https://doi.org/10.1007/s10389-009-0269-x
Green, A. (1996). An exploratory study of patients’ memory recall of their stay in an adult intensive therapy unit. Intensive and Critical Care Nursing, 12(3), 131–137. https://doi.org/10.1016/S0964-3397(96)80401-4
Hammersley, M., & Atkinson, P. (1995). Ethnography: Principles in practice (2nd ed.). Routledge.
Happ, M. B. (2001). Communicating with mechanically ventilated patients: State of the science. AACN Advanced Critical Care, 12(2), 247–258. https://doi.org/10.1097/00044067-200105000-00010
Happ, M. B., Garrett, K., Thomas, D. D., Tate, J., George, E., Houze, M., Radtke, J., & Sereika, S. (2011). Nurse-patient communication interactions in the intensive care unit. American Journal of Critical Care, 20(2), e28–e40. https://doi.org/10.4037/ajcc2011433
Hayden, J. K., Smiley, R. A., Alexander, M., Kardong-Edgren, S., & Jeffries, P. R. (2014). The NCSBN National Simulation Study: A longitudinal, randomized, controlled study replacing clinical hours with simulation in prelicensure nursing education. Journal of Nursing Regulation, 5(2), C1–S64. https://doi.org/10.1016/S2155-8256(15)30062-4
Hayter, J. (1981). Territoriality as a universal need. Journal of Advanced Nursing, 6(2), 79–85. https://doi.org/10.1111/j.1365-2648.1981.tb03201.x
Holeckova, I., Fischer, C., Giard, M. H., Delpuech, C., & Morlet, D. (2006). Brain responses to a subject's own name uttered by a familiar voice. Brain Research, 1082(1), 142–152. https://doi.org/10.1016/j.brainres.2006.01.089
Hollinger, L. M., & Buschmann, M. B. T. (1993). Factors influencing the perception of touch by elderly nursing home residents and their health caregivers. International Journal of Nursing Studies, 30(5), 445–461. https://doi.org/10.1016/0020-7489(93)90057-Q
Jesus, L. M. T. D., Simões, J. F. F. L., & Voegeli, D. (2013). Verbal communication with unconscious patients. Acta Paulista de Enfermagem, 26(5), 506–513. https://doi.org/10.1590/S0103-21002013000500016
Jorgensen, D. L. (1989). Participant observation: A methodology for human studies. Sage Publications.
Knoblauch, H. (2005). Focused ethnography. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 6(3), Article 44. https://doi.org/10.17169/fqs-6.3.20
Kvale, S., & Brinkmann, S. (2009). Interviews: Learning the craft of qualitative research (2nd ed.). Sage Publications.
Lawrence, M. (1995). The unconscious experience. American Journal of Critical Care, 4(3), 227–232. https://doi.org/10.4037/ajcc1995.4.3.227
Leigh, K. (2001). Communicating with unconscious patients. Nursing Times, 97(48), 35–36.
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Sage Publications.
Magnus, V. S., & Turkington, L. (2006). Communication interaction in ICU—Patient and staff experiences and perceptions. Intensive and Critical Care Nursing, 22(3), 167–180. https://doi.org/10.1016/j.iccn.2005.09.009
Nordqvist, C. (2016). Coma: Causes, diagnosis and treatment. Theory and Practice, 37(2), 229–248.
Norouzinia, R., Aghabarari, M., Shiri, M., Karimi, M., & Samami, E. (2016). Communication barriers perceived by nurses and patients. Global Journal of Health Science, 8(6), 65–74. https://doi.org/10.5539/gjhs.v8n6p65
Oliver, S., & Redfern, S. (1992). Interpersonal communication between nurses and elderly patients: Refinement of an observation schedule. Journal of Clinical Nursing, 1(2), 108–109. https://doi.org/10.1111/j.1365-2702.1992.tb00078.x
Othman, S. Y., & El-Hady, M. M. (2015). Effect of implementing structured communication messages on the clinical outcomes of unconscious patients. Journal of Nursing Education and Practice, 5(9), 117–125. https://doi.org/10.5430/jnep.v5n9p117
Pinnegar, S., & Daynes, J. G. (2007). Locating narrative inquiry historically: Thematics in the turn to narrative. In D. J. Clandinin (Ed.), Handbook of narrative inquiry: Mapping a methodology (pp. 3–34). Sage Publications. https://doi.org/10.4135/9781452226552.n1
Saldaña, J., & Omasta, M. (2018). Qualitative research: Analyzing life. Sage Publications.
Shattell, M. (2004). Nurse–patient interaction: A review of the literature. Journal of Clinical Nursing, 13(6), 714–722. https://doi.org/10.1111/j.1365-2702.2004.00965.x
Slatore, C. G., Hansen, L., Ganzini, L., Press, N., Osborne, M. L., Chesnutt, M. S., & Mularski, R. A. (2012). Communication by nurses in the intensive care unit: Qualitative analysis of domains of patient-centered care. American Journal of Critical Care, 21(6), 410–418. https://doi.org/10.4037/ajcc2012124
Verity, S. (1996). Communicating with sedated ventilated patients in intensive care: Focusing on the use of touch. Intensive and Critical Care Nursing, 12(6), 354–358. https://doi.org/10.1016/S0964-3397(96)80603-7
Watson, J. (Ed.). (2008). Assessing and measuring caring in nursing and health science (2nd ed.). Springer Publishing Company.
Wyman-McGinty, W. (1998). The body in analysis: Authentic movement and witnessing in analytic practice. Journal of Analytical Psychology, 43(2), 239–260. https://doi.org/10.1111/1465-5926.00019
Downloads
Published
Issue
Section
License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.