Nurturing Wellness Professionals: Employee Perceptions and Satisfaction with Learning and Development Practices in Selected Spas in Cebu City
DOI:
https://doi.org/10.5281/zenodo.20260031Keywords:
learning and development practices, employee satisfaction, training opportunities, management support for learning, learning environment and resources, spa industryAbstract
This study investigated the relationship between learning and development practices and employee satisfaction among wellness professionals in selected spas in Cebu City. Using a quantitative descriptive-correlational design, data were collected from 150 respondents through a structured survey questionnaire. Descriptive statistics and Pearson correlation analysis were employed to analyze the data. Findings revealed that most respondents were therapists aged 30–39 years with four to six years of industry experience. Results showed that all learning and development constructs were positively and significantly associated with employee satisfaction. Training opportunities (r = .311) and skill development and career growth (r = .351) demonstrated weak to moderate relationships, while management support for learning (r = .460) showed a moderate relationship. Learning environment and resources (r = .509) exhibited the strongest association, indicating its critical role in enhancing employee satisfaction. The study concluded that effective learning and development practices contribute significantly to employee satisfaction. The findings imply that spa organizations should prioritize supportive learning environments and management involvement to improve workforce satisfaction, retention, and overall service quality.
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