Lived Experiences of Parole and Probation Officers in Client Rehabilitation Programs
DOI:
https://doi.org/10.5281/zenodo.21739738Keywords:
Rehabilitation, Probation, Parole, Client Engagement, ReintegrationAbstract
Rehabilitation programs play a critical role in promoting behavioral change and successful reintegration among probationers and parolees. This study aimed to explore the experiences of five probation and parole officers in implementing rehabilitation programs, with a focus on client engagement, compliance, program outcomes, and the role of social support networks. A qualitative phenomenological design was employed, conducted in Region 10 Parole and Probation Office. Five probation and parole officers participated in in-depth interviews, and the data were analyzed using thematic analysis to identify key patterns and themes. The findings revealed that active client engagement, structured programs, and consistent family and community support were central to promoting behavioral change. Compliance challenges, social support gaps, and systemic limitations such as insufficient resources were identified as significant barriers to program effectiveness. Officers’ capacity, professional development, and inter-agency cooperation were found to enhance the delivery and success of rehabilitation programs. The study concluded that rehabilitation is most effective when structured interventions are combined with relational support and collaborative networks. Based on these findings, it is recommended that future programs integrate capacity-building initiatives for officers, strengthen family and community involvement, and improve systemic resources to enhance client engagement and successful reintegration.
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